Frequently Asked Question

API keys are set of public and private keys which enables you to access APIs. As soon as you register on the site, you get API keys.

• You can get your API keys by logging into your account.
• You can refresh them whenever you want. Once refreshed, old set of keys stop working.
• Public key is used to uniquely identify you as an user. Private key is used to generate HMAC signature.

Test account is for the period when you are doing your development work.

• Its a 100% free account.
• This is only and only for testing your code.
• You are restricted to use fixed inputs
• Once you are done with your dev work, get your account activated for accessing live APIs
• As a cleanup activity, all the Test accounts older than 3 months are deleted.
• Active account is an paid account which comes with commercial and non-commercial plans.

Once you are done with the dev work and want to make your website/app live, get your account activated. Following is the process used:

• Drop us an email confirming that you want to get your account activated. Do not forget to mention your registered email id.
• An invoice is generated then for monthly API charges based on the account type(commercial or non-commercial) you have selected. The amount is calculated on pro-rata basis from the current date to the month end date. You will get an email once the invoice is generated.
• Make payment of the amount mentioned in the invoice. Payment instructions are on the invoice itself. You can view all your invoices by logging into your account
• Once paid, drop us a note with transaction reference number or screenshot at admin@indianrailapi.com.
• Your account will be activated. You will get a confirmation mail as soon as account is activated.

We follow calendar quarters i.e.

• 1st Jan - 31st Jan.
• 1st Feb - 28/29th Feb.
• 1st Mar - 31th Sep.
• And so on...

• Amount for the full month: INR 500/-
• Getting account activated on: 1st Jan.
• No of days: 31. From 1st Jan to 31th Jan (End of Month)
• Amount: (500 / 30) * 30 = INR 500/-
• For simplicity, we consider 30 days in each month. Amount is rounded to the nearest full rupee.

As of now we only accept

• Paypal
• NEFT
• Paytm
• Payoneer
• PayUmoney
• Direct Bank Transfer
• UPI

Yes. Just a one word change.

• Change the API Key from Test account to Live account.
• No changes in the API keys and JSON output.
  • We are depend on Godaddy server and other third party for API request.
  • We are unable to resolve issue on holydays or non-working days.
  • Each plan has used different server.
  • We will resolve all issue for our users within 24-48 hrs.

90-99%

• We are depend on Godaddy server and other third party for API request.
• We are unable to resolve issue on holydays or non-working days.
• Each plan has used different server.
• We will resolve all issue for our users within 24-48 hrs.

• Do not hit more than one request from same IP within each second. [For app only.]
• If found more than one request from same IP, Need verification for multiple request.
• If found invalid uses, Your account fully blocked without any information.

• All paid users are old user if they will renew their account before expire date.
• All free users are new user if they will become paid user first time or renew their account after 3 days of expire date.

• This feature is run through Travel Agent.
• Enterprise and Advanced Plan users will able to use this service.
• Whatsapp and LIVE CHAT [For Ticket Purpose Only] support provided by Travel Agent.
• Booked Ticket send through mail. Also, you will able to download ticket from this dashboard.
• User can request to Travel Agent through us for Tatkal Ticket one day before of booking date. Extra charges may apply and shown your account.
• All Amounts should deposit in your wallet before booking ticket.
• Amounts are Non-Refundable. But adjust in you plan.
• Commission : AC: Rs. 20, SL: Rs. 10 [For 1 Person].
• Direct Ticket Booking API is NOT AVAILABLE.
• For more information, Contact at info@indianrailapi.com.